Shipping Policy
Website: Parfumestreet
URL: https://parfumestreet.com
Thank you for shopping with Parfumestreet. We are committed to delivering premium brand perfumes safely and efficiently across India. Please read our shipping policy carefully to understand how we process and deliver your orders.
1. Shipping Coverage
Parfumestreet currently delivers products within India only. We ship to most cities, towns, and serviceable PIN codes across the country.
If you are unsure whether we deliver to your location, please contact our customer support team before placing your order.
2. Order Processing Time
- All orders are processed within 1–2 business days (excluding Sundays and public holidays).
- Orders placed after business hours will be processed on the next working day.
- During festive seasons, sales, or promotional events, processing times may be slightly longer.
Once your order is dispatched, you will receive a confirmation email/SMS with tracking details.
3. Delivery Time
Estimated delivery timelines:
- Metro Cities: 2–4 business days
- Non-Metro Cities & Towns: 3–7 business days
- Remote Locations: 5–8 business days
Delivery timelines may vary due to courier partner delays, weather conditions, or unforeseen circumstances.
4. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before payment.
- We may offer free shipping on selected products or during promotional campaigns.
Please refer to the checkout page for the final shipping cost applicable to your order.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. You can track your shipment through the courier partner’s website using the provided tracking details.
6. Delivery Attempts
Our courier partners will typically attempt delivery 2–3 times. If the delivery fails due to incorrect address, unavailable recipient, or refusal to accept the order, the package may be returned to us.
Additional shipping charges may apply for re-shipping the order.
7. Address Accuracy
Please ensure that your shipping address and contact details are accurate and complete at the time of placing your order. Parfumestreet is not responsible for delays or losses caused by incorrect or incomplete addresses.
8. Damaged or Tampered Packages
If you receive a package that appears damaged or tampered with:
- Do not accept the package if visibly damaged.
- Take clear photos of the package.
- Contact our customer support within 24 hours of delivery.
We will investigate and assist you with a suitable resolution.
9. Delays Beyond Our Control
While we strive to ensure timely delivery, Parfumestreet is not liable for delays caused by:
- Natural disasters
- Strikes or lockdowns
- Courier service disruptions
- Government restrictions
10. Contact Us
If you have any questions about our Shipping Policy, please contact us:
Website: https://parfumestreet.com
Email: support@parfumestreet.com
Customer Support: +91 8287046247